Resumen
This document defines an incident management process and supporting documentation that can be used to manage and implement incident management within any organization, project or maintenance activity. Supporting informative diagrams describing the process and example documents are also provided. This standard is applicable to incident management in all development lifecycle models.
Informaciones generales
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Estado: En desarrolloEtapa: Cierre del periodo de observaciones [30.60]
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Edición: 1
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Comité Técnico :ISO/IEC JTC 1/SC 7
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