International Standard
ISO/IEC 30105-3:2024
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM)
Reference number
ISO/IEC 30105-3:2024
Edition 2
2024-06
Preview
ISO/IEC 30105-3:2024
83261
Indisponible en français
Publiée (Edition 2, 2024)

ISO/IEC 30105-3:2024

ISO/IEC 30105-3:2024
83261
Langue
Format
CHF 129
Convertir les francs suisses (CHF) dans une autre devise

Résumé

This document specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in ISO/IEC 30105-1 and the process assessment model (PAM) in ISO/IEC 30105-2 to measure their capability and maturity levels. It conforms to the requirements of ISO/IEC 33003 and ISO/IEC 33004 and supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.

This document is intended to be used in concurrence with the other parts of the ISO/IEC 30105 series and the assessment approach provided by ISO/IEC 33002 for assessing processes.

Informations générales

  •  : Publiée
     : 2024-06
    : Norme internationale publiée [60.60]
  •  : 2
  • ISO/IEC JTC 1/SC 40
    35.020 
  • RSS mises à jour

Cycle de vie

Vous avez une question?

Consulter notre Aide et assistance