Final Draft
International Standard
ISO/FDIS 14785
Tourism and related services —Tourist information services — Requirements and recommendations
Reference number
ISO/FDIS 14785
Edition 2
Projet final Norme internationale
ISO/FDIS 14785
83625
Indisponible en français
Projet au stade approbation.
Remplacera ISO 14785:2014

Résumé

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations. This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.

Informations générales

  •  : Projet
    : Epreuve envoyée au secrétariat ou mise au vote du FDIS: 8 semaines [50.20]
  •  : 2
  • ISO/TC 228
  • RSS mises à jour

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