IT service management bundle
Optimize your IT services with industry-leading standards.
This bundle includes four essential standards and a handbook to ensure you have all the necessary resources to optimize your IT services effectively:
- ISO/IEC 20000-1:2018 Information technology — Service management - Part 1: Service management system requirements
- ISO/IEC 20000-2:2019 Information technology — Service management - Part 2: Guidance on the application of service management systems
- ISO/IEC 20000-3:2019 Information technology — Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
- ISO/IEC 20000-10:2018 Information technology — Service management - Part 10: Concepts and vocabulary
- ISO/IEC 20000 IT Service Management – A Practical Guide
IT service management bundle
IT service management bundle
pub200200
CHF
516
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Digital version (PDF), English
IT service management bundleCHF 570pub200200CHF 516Convert Swiss francs (CHF) to your currency
Why choose this bundle?
- Comprehensive coverage: This bundle includes all the essential standards for a holistic approach to IT service management.
- Integrated approach: The standards work together seamlessly, providing a cohesive framework for managing IT services.
- All you need to succeed: From foundational concepts to practical implementation and guidance, this bundle equips you with everything necessary for success.
- Cost-effective: Purchasing the bundle is more economical than buying each standard individually, saving time and resources.
- Regulatory compliance: Helps meet various regulatory and contractual requirements, demonstrating your commitment to IT service excellence.
Key benefits
- Enhanced service quality: Improves the quality and reliability of IT services, ensuring customer satisfaction.
- Operational efficiency: Streamlines IT service management processes, leading to increased efficiency and reduced costs.
- Customer trust: Builds confidence among clients and stakeholders by demonstrating a commitment to high standards in IT service management.
- Competitive advantage: Differentiates your organization in the marketplace with internationally recognized standards.
- Continuous improvement: Promotes a culture of continuous improvement, helping your organization stay ahead of industry trends and challenges.
Bundle content
- ISO/IEC 20000-1:2018Information technology — Service management — Part 1: Service management system requirements
- ISO/IEC 20000-2:2019Information technology — Service management — Part 2: Guidance on the application of service management …
- ISO/IEC 20000-2:2019/Amd 1:2020Information technology — Service management — Part 2: Guidance on the application of service management …
- ISO/IEC 20000-3:2019Information technology — Service management — Part 3: Guidance on scope definition and applicability …
- ISO/IEC 20000-10:2018Information technology — Service management — Part 10: Concepts and vocabulary
- ISO/IEC 20000 IT service management – A practical guideA practical guide on how to manage services in today’s dynamic service environment using ISO/IEC 20000-1:2018.