ISO 9004:2009
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ISO 9004:2009
41014

Abstract 

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.


General information 

  •  :  Withdrawn
     : 2009-11
  •  : 3
     : 46
  •  : ISO/TC 176/SC 2 Quality systems
  •  :
    03.100.70 Management systems
    03.120.10 Quality management and quality assurance

Life cycle


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