Abstract
This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.
General information
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Status: PublishedPublication date: 2018-12Stage: International Standard confirmed [90.93]
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Edition: 1Number of pages: 39
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Technical Committee :ISO/IEC JTC 1/SC 38ICS :35.210
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Amendments
Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.
Amendment 1
Edition 2023
Life cycle
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Now
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00
Preliminary
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10
Proposal
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20
Preparatory
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30
Committee
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40
Enquiry
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50
Approval
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60
Publication
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90
Review
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95
Withdrawal
Amendments
Provide additional content; available for purchase; not included in the text of the existing standard.PublishedISO/IEC 19086-2:2018/Amd 1:2023
Under developmentISO/IEC 19086-2:2018/CD Amd 2
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